Terms of Service

Terms of Service for greatcbd.co.uk products

Effective Date: July 2025

Thank you for visiting GreatCBD.co.uk (the “Site”). By using this Site, you agree to these terms and conditions and confirm that you are 18 years of age or older. We reserve the right to verify age before fulfilling any order.

This page outlines:

  • The terms and conditions governing the sale of our products via the Site (“Terms of Sale”); and
  • The terms of use of the Site (“Terms of Use”).

Together, these constitute the Terms of Service. For information on how we handle your data, please refer to our Privacy & Cookie Policy.

Our store is operated on a WordPress-powered e-commerce platform. By using this Site and/or placing an order, you agree to be bound by these terms. If you do not accept them, please do not use this Site.

We may update these terms at any time without prior notice. Continued use of the Site or placing of orders after changes constitutes your agreement to the updated terms.

For general inquiries, contact shop@greatcbd.co.uk.

1. About Us

This Site is operated by Programmatic Advertising Ltd, trading as GreatCBD.co.uk, registered in the United Kingdom (Company No. 11511858, VAT No. 315132643).

Registered Address:
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom

2. Terms of Sale

Placing Orders and Contract Formation

  1. You place an order by completing checkout and clicking “Complete Order.”
  2. You’ll receive an order summary email—this is not acceptance of your order.
  3. You will receive a dispatch confirmation email once your order is shipped, at which point the contract is formed.
  4. Orders cannot be amended once placed.

Please review your confirmation email carefully. For issues, contact: shop@greatcbd.co.uk

Product Descriptions

We strive for accuracy but cannot guarantee that all product info, availability, or pricing is error-free. Colours may vary depending on your screen. We reserve the right to correct errors without notice.

If a pricing or listing error affects your order, we may cancel it and refund you the incorrect amount charged.

Product Availability

If a product is unavailable, you will be notified and may choose a refund or wait for restock. Some CBD products may be subject to regulatory delays.

Pricing and Payment

  • Prices are in GBP and include VAT unless stated otherwise.
  • Delivery fees are calculated at checkout.
  • International orders may incur customs duties or taxes, which are the buyer’s responsibility.

Account Accuracy

You must provide accurate billing and contact details. We may cancel any order we suspect is fraudulent or placed for resale.

Delivery

Refer to our Shipping & Delivery Policy.
Risk and ownership of products transfer upon delivery. If returning an item, you remain responsible for it until received by us.

3. Returns & Refunds

Please read our Returns & Refund Policy for full instructions. For safety and legal reasons, we may not accept returns of CBD products that have been opened or tampered with.

For Consumers:

You are entitled to statutory rights regarding quality and fitness for purpose. Nothing in these terms overrides those rights.

For Businesses:

We exclude all warranties to the fullest extent permitted by law.

5. Limitation of Liability

We do not exclude liability for fraud, death, or injury caused by our negligence.
Otherwise, our liability is limited to foreseeable loss directly caused by breach of these Terms. We are not responsible for indirect or business losses.

All products are intended for personal use only and must not be resold.

6. Promotional Codes

Unless stated otherwise, promotional codes:

  • Cannot be combined
  • Cannot be used on already discounted items
  • Must be applied before checkout

7. General

These Terms constitute the entire agreement between you and us.
If any provision is found invalid, the remaining provisions remain enforceable.

These terms are governed by UK law, and the courts of England and Wales have non-exclusive jurisdiction.

8. Intellectual Property and Usage

All content on this Site is owned by or licensed to Programmatic Advertising Ltd. You may only use it for personal, non-commercial use.
Reproduction or distribution without permission is prohibited.

9. Comments & Submissions

Any comments, reviews, or submissions you make to the Site (excluding personal data) become our property, including rights to use or publish them.

You confirm your content does not violate third-party rights and is not defamatory or illegal. We are not obligated to use or respond to any submission.

10. Age Restriction

You must be 18 years or older to purchase from GreatCBD.co.uk.
If we suspect you are underage, we will request ID and may cancel your order if verification fails.

11. Disclaimer

We do not guarantee uninterrupted access to the Site. By using it, you accept that errors, downtime, or technical issues may occur.

You assume all responsibility for costs associated with equipment or service needed to access this Site.

12. Indemnification

You agree to indemnify us for any loss or expense arising from misuse of this Site, breach of these terms, or infringement of rights.

External links may appear on our Site. These are provided for convenience and are not under our control. We are not responsible for the content or privacy practices of third-party sites.

Last Updated: July 2025