Privacy and Cookie Policy

Effective Date: July 2025

This Privacy and Cookie Policy (“Policy”) describes how Programmatic Advertising Ltd, trading as “GreatCBD.co.uk” (“we,” “us,” or “our”) collects, uses, stores, and discloses your personal information and how we use cookies on our website www.greatcbd.co.uk (“Website”). This Policy complies with data protection laws applicable in the United Kingdom, including the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

By accessing or using our Website, you agree to the terms set out in this Policy.

1. Information We Collect

1.1 Personal Information

We may collect and process the following types of personal data:

  • Information you provide directly, such as your name, email address, billing and shipping address, phone number, and payment details when you place an order or contact us.
  • Information collected automatically, including your IP address, browser type, referring website, pages viewed, and time and date of visits.
  • Marketing preferences, including your consent or opt-out status for marketing communications.

1.2 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality (e.g. cart and checkout)
  • Improve performance and user experience
  • Remember your preferences
  • Analyse site traffic and visitor behaviour
  • Deliver personalised marketing and advertisements

You can manage your cookie preferences at any time by adjusting your browser settings. Disabling cookies may affect functionality.

We also offer a dedicated page where you can manage or withdraw your cookie consent choices.

2. How We Use Your Personal Information

We use your data to:

  • Process and fulfil your orders
  • Provide customer service and support
  • Send you order updates and notifications
  • Personalise your shopping experience and product recommendations
  • Improve our Website and marketing strategies
  • Comply with our legal obligations
  • Prevent fraud or abuse of our services

We only process your data where we have a legal basis to do so (e.g., consent, contract, legal obligation, or legitimate interest).

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service providers, such as payment processors, delivery partners, marketing and analytics providers, who act on our behalf under strict data protection terms
  • Authorities or regulators, if required by law or to protect our legal rights
  • Successors, in the case of a merger, business acquisition, or reorganisation

All third parties are contractually obliged to keep your information secure and use it only for specified purposes.

4. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including for accounting, legal, and tax compliance. After that, your data will be securely deleted or anonymised.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (in certain circumstances)
  • Object to or restrict certain processing
  • Withdraw consent at any time (where processing is based on consent)
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at shop@greatcbd.co.uk.

6. Security Measures

We implement appropriate technical and organisational safeguards to protect your personal data against loss, misuse, or unauthorised access. While we do our best to secure your data, no transmission over the internet can be guaranteed as 100% secure.

You can manage your cookie preferences through:

  • Your browser settings (to block or delete cookies)
  • Our cookie consent tool, which allows you to review and adjust your choices
  • Opt-out mechanisms for interest-based advertising provided by platforms such as Google, Facebook, or other ad networks

These tools ensure you have control over how your data is used for personalised advertising.

8. Contact Us

If you have any questions about this Policy or your personal data, please contact:

Email: shop@greatcbd.co.uk
Postal Address:
Programmatic Advertising Ltd
trading as “GreatCBD.co.uk”
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom

9. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. Any significant updates will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.